Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and [legal entity, e.g. Inklet Inc.] (“Inklet,” “we,” “us”). They govern your access to and use of inklet.xyz and any related services (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. What Inklet is (and is not)

Inklet is a marketplace that helps clients discover tattoo artists, send booking requests, and pay protected deposits, and helps artists and shops manage their profiles and bookings. Inklet is a venue and technology provider only. We do not perform tattoo services, employ artists, or supervise the work. Any tattoo, consultation, aftercare guidance, or other service is provided solely by the independent artist or shop, who is solely responsible for it. Inklet is not a party to the agreement between a client and an artist.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. Tattoo services are subject to applicable law, including minimum-age and consent requirements; you and the artist are responsible for complying with those laws.

3. Accounts and roles

• You may sign up as a client, artist, or shop, and may hold more than one role. You agree to provide accurate information and to keep it current.
• You are responsible for activity under your account and for keeping your login secure. Authentication is provided via Google sign-in or email confirmation.
• You may not impersonate any person or misrepresent your affiliation with an artist, shop, or brand.

4. Reserved profiles and invitations

Inklet may reserve a placeholder profile for an artist and email that artist a one-time invitation to claim it. Reserved profiles are not public and contain only factual details; we do not upload an artist’s work on their behalf. To claim a reserved profile you must follow the emailed link and sign in with the invited email address. By claiming a profile you represent that you are the person invited. If you receive an invitation in error, you may ignore it or ask us to delete the reserved details.

5. Bookings, deposits, and payments

• Payments are processed by Stripe via Stripe Connect. Artists must complete Stripe onboarding to receive payouts. Inklet does not store full payment-card details.
• A booking may require a deposit, which is collected through Inklet at request or confirmation, and a final balance paid through Inklet, in person, or both, as the artist specifies.
• Inklet retains a platform fee (currently 2.5% of each payment); the remainder is paid out to the artist. Fees in effect are disclosed in the artist dashboard and/or at checkout.
• Refunds are governed by the artist’s stated deposit and refund policy, shown before you pay. Inklet processes refunds according to that policy but is not itself responsible for issuing them beyond what the artist authorizes and what Stripe permits.
• Chargebacks, disputes, and taxes arising from a booking are between the client and the artist. Artists are responsible for their own tax reporting.

6. Artist and shop responsibilities

If you offer services through Inklet, you represent that you hold all licenses, permits, and insurance required to operate lawfully, that you meet applicable health and safety standards, and that you will honor the terms, availability, and policies you publish. You set your own deposit and refund policies and are responsible for delivering the service you agree to.

7. Your content and the license you grant

• You retain ownership of content you upload (for example, portfolio images, captions, and profile details) (“User Content”).
• You grant Inklet a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute your User Content solely to operate, promote, and improve the Service (for example, showing your portfolio in discovery, search, and shared links). This license ends when you delete the content or your account, except for copies retained in backups or as required by law.
• You represent and warrant that you own or have the rights to your User Content and that it does not infringe anyone’s intellectual property, privacy, or other rights. Do not upload work that is not yours to share.
• We may remove content that violates these Terms or our Copyright / DMCA Policy.

8. Acceptable use

You agree not to:

• post unlawful, infringing, hateful, harassing, or sexually exploitative content, or content depicting minors;
• scrape, harvest, or bulk-collect data, or access the Service by automated means except as expressly permitted;
• circumvent security, interfere with the Service, or attempt to access accounts or data that are not yours;
• use the Service to defraud, spam, or evade fees (for example, by steering payments off-platform to avoid protections).

9. Intellectual property

The Service, including the Inklet name, logo, and design, is owned by Inklet and protected by intellectual-property laws. These Terms grant you no right to use our marks without our prior written permission.

10. Third-party services

The Service relies on third parties including Stripe (payments), Supabase (database, authentication, storage), Vercel (hosting), Resend (email), Mapbox (mapping and geocoding), and Google (sign-in). Your use of those features may be subject to their terms, and we are not responsible for third-party services.

11. Assumption of risk; disclaimers

Tattooing carries inherent health and safety risks. Any decision to get a tattoo is between you and the artist, and you assume the associated risks. The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the quality, safety, or legality of any artist, shop, or service listed.

12. Limitation of liability

To the fullest extent permitted by law, Inklet and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the fees Inklet earned from your transactions in the twelve months before the claim or USD $100.

13. Indemnification

You agree to indemnify and hold Inklet harmless from claims, damages, and expenses (including reasonable legal fees) arising from your User Content, your use of the Service, your provision of or payment for services, or your violation of these Terms or any law or third-party right.

14. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, or as needed to operate the Service. Provisions that by their nature should survive termination will survive.

15. Governing law and disputes

These Terms are governed by the laws of [governing-law state/country], without regard to conflict-of-laws rules. [Specify dispute resolution — e.g. venue and jurisdiction, or an arbitration/class-action-waiver clause, as advised by counsel.]

16. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with an updated date and, where appropriate, additional notice. Continued use after changes take effect means you accept the revised Terms.

17. Contact

Questions about these Terms? Contact us at legal@inklet.xyz.